Privacy Policy

At Rosard, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.rosard.co (the “Website”), and when you engage with our services.

By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other information you provide when filling out forms on our Website or contacting us directly.

  • Technical Data: This includes your IP address, browser type, location, and details of your visits to our Website, such as traffic data, location data, and communication data.

  • Cookies: We use cookies to track your activity on our Website. Please refer to our Cookie Policy for more information.

2. How We Use Your Information

We may use the personal data we collect for the following purposes:

  • To provide and maintain our services

  • To communicate with you, including responding to enquiries or providing updates on our services

  • To improve our Website, services and user experience

  • To process payments and deliver products or services you request

  • To send promotional materials, newsletters or marketing communications (you can opt-out at any time)

3. Legal Basis for Processing

We rely on the following legal bases for collecting and processing personal information:

  • Your consent, which you may withdraw at any time

  • The need to perform a contract with you

  • Compliance with legal obligations

  • Our legitimate interest in operating and improving our business

4. Data Sharing and Disclosure

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we may share your data with trusted third-party service providers who assist us in operating our business (e.g., hosting services, payment processors). These providers are obligated to maintain the confidentiality of your data.

5. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside the European Economic Area (EEA). If this occurs, we will ensure that appropriate safeguards are in place to protect your personal information.

6. Data Security

We are committed to ensuring that your information is secure. We have implemented technical and organisational measures to safeguard your personal data from unauthorised access, alteration or disclosure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal, accounting or reporting requirements.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You can request corrections to any inaccuracies in your personal data.

  • Erasure: You can request that we delete your personal data, subject to certain legal exceptions.

  • Restriction: You can request a restriction on the processing of your personal data.

  • Portability: You can request the transfer of your data to another organisation.

  • Objection: You can object to our processing of your personal data in certain situations.

If you wish to exercise any of these rights, please contact us at hello@rosard.co

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@rosard.co.

Last Updated: September 2024